Shipping policy

Shipping Costs

We automatically calculate shipping based off of the carrier charges, which is determined by the weight of the items being shipped and the location of the recipient. Available rates are also set by the carrier, can be selected at checkout.

Shipping is free on orders that reach a $150.00 threshold.

Processing

Once we receive an order, we will process the item and typically ship it out within 1-2 business days. You will receive automatic updates regarding your order.

Liability

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Shipping Questions

If you have questions about your order or shipping, please contact us at (904) 634-5622 or support@riverandrosejax.com.